Our Guarantees
We stand behind our work and our people. For up to 2 years from the day we install a new heating or cooling unit, we will repair, replace, or refund anything necessary until you are 100% satisfied. That’s our guarantee to you.
1
No Loopholes™
If you are not completely satisfied with our services within 2 years of installation, we’ll make it right. No loopholes, guaranteed.
2
No Hassles™
If your unit breaks down within 2 years of installation, we’ll repair it within 24 hours or give you $1,000 for your troubles. No hassles, guaranteed.
3
Just Right™
If your unit is too hot or too cold, we’ll make it right, including a complete replacement if necessary. Just right, guaranteed.
4
We Respect You™
If we are disrespectful or if we fail to keep your home clean and damage-free, we’ll give you our full, 5-year Just Right™ Check Up Protection Plan for free. We respect you, guaranteed. No hassles, guaranteed.
Satisfaction Guaranteed
All our installations are guaranteed for 2 years from the date of installation.
Reliable Service
Expert service whenever you need it, for no extra charge – twenty-four-hours a day, seven days a week.
Certified Experts You Can Trust
Our goal is to ensure all our customers enjoy comfortable indoor air throughout the year while providing fair, honest, and expert service.
Certified Technicians
We perform background checks and extensively train our technicians to be Right Time™ certified.
Locally Owned & Operated
Comfort Masters has a successful history of helping homeowners in the Durham & Simcoe regions with their HVAC needs.
Exceptional Customer Service
We have a 4.7 star rating on Google, and an 88% rating on HomeStars.